The first 60-90 days in a client–agency working relationship are often the most important. This is your chance to:
Establish trust Ensure a flow of communication between team members on both sides Get wins as quickly as possible All
Read moreHubSpot Agency Partner Certification Answers
When you’re on a call with an existing client, your conversation shifts to a negotiation and the client drops an “anchor” and demands an increase in the amount of leads your team delivers each month. What is now your main responsibility?
Assert control over the negotiation. Stay silent and let them talk themselves out of it. Uncover what they really want.
Read moreWhen looking to gather relevant business information from a prospect, all of the following are good questions to discover pain points EXCEPT:
“Why do you think that is?” “What’s your plan to address it?” “What are you considering as a budget for
Read moreFill in the blanks: When your agency reaches ______ tier, your agency can ______.
silver, increase your lead registration total from 50 to 500 gold, apply to the Agency Partner Speakers’ Bureau silver, become
Read moreTrue or false? Your debrief after terminating an agency client should only recap positive interactions with your former client.
True False The correct answer is: False To see all the questions and correct answers of the HubSpot Agency Partner
Read moreTrue or false? Your agency must have a valid HubSpot Partner Certification and a median apps usage of six in order to qualify for the tiers program.
True False The correct answer is: False To see all the questions and correct answers of the HubSpot Agency Partner
Read moreWhich of the following is NOT a leading indicator that may signify your client has the potential for an upsell on top of their renewal?
Your primary point of contact has changed in the organization. The client is growing the team and adding more team
Read moreYou open a connect call with a target account with the following sound bite: “Hi, this is Lisa from Inbound Agency. I was doing some reading online and I saw the article on Huffington Post naming your company one of the top companies in your industry. I work with companies that are already doing well online, like you, but are still struggling with converting that traffic into more leads and sales. Does that sound familiar to you?” What would you improve for next time?
After you introduce yourself, ask for permission before moving forward. Be more explicit in the solutions you can provide. Find
Read moreWhen you’re interviewing a candidate for a copywriting and content role, what would be the best activity to incorporate into your interview process?
A roleplay scenario of your agency’s connect call. A writing prompt for a topic in your agency’s target vertical. A
Read moreTrue or false? If you’re planning to develop a positive relationship with a client, it’s a good idea to include as many stakeholders from the client’s company as possible on the renewal call.
True — this is your chance to discuss your accomplishments and remind stakeholders how well you performed. False — if
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