Imagine You Are A Strategist At A Growth-Driven Design Agency. The Last Few Months You Have Noticed New Clients Getting Frustrated During The Strategy Stage Because Your Team Continuously Asked Questions They Already Reviewed With The Sales Team. Which Of The Following Should Your Team Try Experimenting With To Improve The Client Experience?

  • Combine the strategist and sales rep roles and have one person own the relationship from end-to-end.
  • Have the strategist sit in on the last few calls in the sales process and have the sales rep continue involvement for the first month after the engagement kicks off.
  • Have the client’s lead the topics for each meeting to ensure nothing is repeated.
  • Only work with companies in the exact same industry to avoid the need to ask repetitive questions.

The correct answer is:

  • Have the strategist sit in on the last few calls in the sales process and have the sales rep continue involvement for the first month after the engagement kicks off.

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Sources: HubSpot Growth-Driven Design Agency Course

To see all the questions and correct answers of the HubSpot Growth-Driven Design Agency Certification Exam, Click HereHubSpot Growth-Driven Design Agency Certification Answers.

Jori Munroe

Jori is a lecturer on WNS Academy. She is dedicated to educating and inspiring people about reporting, conversion, and advertising and teaches sales and CRM courses at WNS. She is best known for her works on the HubSpot Inbound Marketing, Sales Software and the Sales Enablement Certification.

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