Customer satisfaction surveys in HubSpot track which customer sentiment metric?

  • Customer Satisfaction Score (CSAT)
  • Customer Effort Score (CES)
  • Net Promoter Score (NPS)
  • Customer Lifetime Value (CLV)

The correct answer is:

  • Customer Satisfaction Score (CSAT)

CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET

Sources: HubSpot Reporting Certification Course

To see all the questions and correct answers of the HubSpot Reporting Certification, Click HereHubSpot Reporting Certification Exam Answers

Leave a Reply

Your email address will not be published. Required fields are marked *

x