All of the following are reasons to @ mention someone on a ticket record EXCEPT:

  • To escalate a ticket
  • As an FYI
  • To transfer ticket ownership
  • To email the customer

The correct answer is:

  • To transfer ticket ownership

 

CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT)

Sources:Service Hub Software Certification

To see all the questions and correct answers of the HubSpot Service Hub Software Certification Exam, Click Here
HubSpot Service Hub Software Certification Exam Answers

Leave a Reply

Your email address will not be published. Required fields are marked *