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MS Erskine is explaining to her colleagues how easy it is to install add-ons, including adding a Thesaurus. What should she explain to her colleagues?
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HubSpot Reporting Certification

Customer Support Surveys In HubSpot Track Which Customer Sentiment Metric?

February 19, 2021May 18, 2023 Jane Hanson 0 Comments

Customer Satisfaction Score (CSAT)
Customer Effort Score (CES)
Net Promoter Score (NPS)
Customer Lifetime Value (CLV)

The correct answer is:

Customer Effort Score (CES)

CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET

Sources: HubSpot Reporting Certification Course

To see all the questions and correct answers of the HubSpot Reporting Certification, Click Here – HubSpot Reporting Certification Exam Answers

← Customer satisfaction surveys in HubSpot track which customer sentiment metric?
Which Customer Sentiment Metric Is The Strongest Predictor Of Future Purchase Behavior? →

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