Customer satisfaction surveys in HubSpot track which customer sentiment metric?
- Customer Satisfaction Score (CSAT)
- Customer Effort Score (CES)
- Net Promoter Score (NPS)
- Customer Lifetime Value (CLV)
The correct answer is:
- Customer Satisfaction Score (CSAT)
CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET
Sources: HubSpot Reporting Certification Course
To see all the questions and correct answers of the HubSpot Reporting Certification, Click Here – HubSpot Reporting Certification Exam Answers