Fill in the blank: The silo mentality is ___________.

when the management of a customer or account moves from one team or department to another.
a process where an organization listens to complaints or grievances to improve its products or customer service.
a process where a company listens to employees’ complaints or grievances, instead of their customers and uses that feedback to improve its products or customer service.
a mindset present when certain departments or sectors do not wish to share information with others in the same company.

The correct answer is:

a mindset present when certain departments or sectors do not wish to share information with others in the same company.

Sources: HubSpot Reporting Certification Course

To see all the questions and correct answers of the HubSpot Reporting Certification, Click Here – HubSpot Reporting Certification Exam Answers