You should use custom feedback surveys when you want to understand ________.

  • overall customer sentiment.
  • how easy it was to solve a problem.
  • the satisfaction of a particular milestone.
  • something that’s not covered in industry standard surveys.

The correct answer is:

  • something that’s not covered in industry standard surveys.

 

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Sources:Service Hub Software Certification

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HubSpot Service Hub Software Certification Exam Answers

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