What are some elements that can be defined within a support team’s service level agreement?

  • Metrics like number of tickets closed
  • Average response time for tickets
  • Time to first response
  • Areas of service
  • Availability of service
  • All of the above

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Sources: Hubspot Partner Demo Certification Course

To see all the questions and correct answers of the Hubspot Partner Demo Course Certification, Click HereHubspot Partner Demo Course Certification Answers.

Justina Kristine

Justina Kristine is a lecturer on WNS Academy. I am an expert in Google Adwords, Google Analytics and Google ads certified from Google Ads Academy. I am a digital marketing expert with a strong blend of creative & analytic skills, helping/educating businesses, individuals to grow online through proven methods.

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