True or false? It’s important to adopt soft skills to align with your client on a personal level.

True – finding areas of commonality will help you establish trust early on and open the conversation with your client.
True – the most important thing is to make sure your client sees you as a friend. If your client likes you, they’re less likely to fire you.
False – a client is paying you to provide a service, not be their friend. As long as you get the work done, you don’t need to worry about building a relationship.
False – avoid talking to your client about anything besides work, since this ends up wasting valuable time.

To see all the questions and correct answers of the HubSpot Agency Partner Certification Exam, Click Here – HubSpot Client Management Certification Answers.