True or false? Debrief your past onboarding experiences to understand what worked well and what didn’t.

  • True – set a meeting with all your past clients to learn what you could have improved on.
  • True – have an internal meeting for each client moving forward to determine how you can improve the process.
  • False – only debrief your best clients, since this would be too laborious to do for every client.
  • False – only debrief clients who cancel their engagement with you, since these are clients you can learn from.

The correct answer is:

  • True – have an internal meeting for each client moving forward to determine how you can improve the process.

To see all the questions and correct answers of the HubSpot Agency Partner Certification Exam, Click HereHubSpot Client Management Certification Answers.

Jori Munroe

Jori is a lecturer on WNS Academy. She is dedicated to educating and inspiring people about reporting, conversion, and advertising and teaches sales and CRM courses at WNS. She is best known for her works on the HubSpot Inbound Marketing, Sales Software and the Sales Enablement Certification.

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