“I Can See How That Would Be Frustrating” And “That Is A Valid Concern. Many Of My Clients Have Expressed That Same Concern Before Starting Their Campaign” Are Both Examples Of Speaking With A Concerned Client. These Types Of Responses Are:
- only beneficial when speaking with a client that is more emotional versus logical.
- beneficial because clients buy from sales representatives they like.
- not beneficial, because clients do not need reassurance.
- helpful because they let the client know her concern is valid and can help lower her resistance.
The correct answer is:
- helpful because they let the client know her concern is valid and can help lower her resistance.
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Sources: Google Digital Sales Certification Course
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