Fill in the blank: A knowledge base is a ______.

  • blog about a product or service
  • collection of articles about a product or service
  • place where customers can contact a company’s support team
  • collection of reviews about a product or service

The correct answer is:

  • collection of articles about a product or service

 

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Sources:Service Hub Software Certification

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HubSpot Service Hub Software Certification Exam Answers

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