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MS Erskine is explaining to her colleagues how easy it is to install add-ons, including adding a Thesaurus. What should she explain to her colleagues?
What is the best description and use for Google Scholar in a classroom?
Mr. Lim is creating a website for the science department. He wants to embed a video that his students created on the homepage. What are the steps involved in doing this? Drag and drop the steps in the correct order by moving the rows up and down.
Mr. Manuel wants to use Google Earth to enhance his geography lessons. Which activities could he use with his students to understand the earth’s geographical form?
You classroom has the latest technology to allow students access to facts and figures within a few clicks. Why should your students be encouraged to become independent learners and seek out answers to questions? Select 2 correct answers

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Service Hub Software Certification Exam Answers

Fill in the blank: With ticket ________, you are able to edit ticket properties according to which team owns the ticket.

August 18, 2020May 18, 2023 Jane Hanson 0 Comments

editing records customization views pipelines The correct answer is: records customization CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET

Service Hub Software Certification Exam Answers

You can do all of the following from a ticket record EXCEPT:

August 18, 2020May 18, 2023 Jane Hanson 0 Comments

Make a call Send an email Create an internal task for yourself or a colleague Start a video chat The

Service Hub Software Certification Exam Answers

An example of an intended value milestone is when the customer expected to get her fridge ﬁxed, ________.

August 18, 2020May 18, 2023 Jane Hanson 0 Comments

and her fridge is ﬁxed. and her fridge and sink are ﬁxed. and the repair person arrives. but the repair

Service Hub Software Certification Exam Answers

True or false? Through ticket automation, you can move a ticket from one stage to another based on an email response.

August 18, 2020May 18, 2023 Jane Hanson 0 Comments

True False The correct answer is: True CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources:Service Hub

Service Hub Software Certification Exam Answers

Which of the following is NOT an appropriate way to categorize your knowledge base articles?

August 18, 2020May 18, 2023 Jane Hanson 0 Comments

By persona By product or service By author By customer stage The correct answer is: By author CLICK HERE TO

Service Hub Software Certification Exam Answers

True or false? You should only reach out to your detractors.

August 18, 2020May 18, 2023 Jane Hanson 0 Comments

True False The correct answer is: False CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources:Service Hub

Service Hub Software Certification Exam Answers

The four key moments to keep in mind when customer journey mapping are: First impression, ___________, intended value, extended value

August 18, 2020May 18, 2023 Jane Hanson 0 Comments

expected value ﬁrst value second impression extended impression The correct answer is: ﬁrst value CLICK HERE TO DOWNLOAD FULL

Service Hub Software Certification Exam Answers

With Service Hub, you can complete all of the following tasks EXCEPT:

August 18, 2020May 18, 2023 Jane Hanson 0 Comments

Gather intake Route tickets Monitor all social media Respond to support inquiries The correct answer is: Monitor all social media

Service Hub Software Certification Exam Answers

Fill in the blank: A knowledge base is a ______.

August 18, 2020May 18, 2023 Jane Hanson 0 Comments

blog about a product or service collection of articles about a product or service place where customers can contact a

Service Hub Software Certification Exam Answers

You should use a call-out in a knowledge base article to:

August 18, 2020May 18, 2023 Jane Hanson 0 Comments

draw the reader’s attention to an important detail tell your reader what articles to read next host Q&As ask the

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