Imagine You’re Reviewing Your Website’s Analytics And Notice A Large Percentage Of Users Exiting The Site On The Third Step Of Your Conversion Funnel. The Third Step Of The Conversion Funnel Is The “Product Comparison Page.” You Want To Review The Behaviors And Interactions Each User Has On That Page Just Before They Exit. Which Research Category Would Be Best To Use In The Scenario Above?

Observational Qualitative Quantitative Prototyping The correct answer is: Observational CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources:

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Fill In The Blank: You’re Training A New Team Member On The Research And Brainstorming Process. Your Teammate Asks, “Why Are The User Questions The First Step In The Research Process?” You Respond With, “Starting With Creating User Questions Helps Us _______.”

focus our research efforts in the right areas and helps us determine the best research methods to use communicate expectations

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