Since A Business Cannot Follow Their Facebook Followers Directly, It’s Important To Build A Community And Demonstrate Customer Care By _______________.
- sharing lots of new content and promotional materials each day
- responding to questions and comments from customers on your Facebook post’s comment threads quickly and thoughtfully
- all of these
- requesting to follow your business’ Facebook followers from your own personal account
- sending each new follower a standardized, formal Facebook message to thank them
The correct answer is:
- responding to questions and comments from customers on your Facebook post’s comment threads quickly and thoughtfully
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Sources: Hootsuite Social Marketing Course
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