Fill in the blank: A service level agreement (SLA) is an agreement between __________.
- your marketing and sales on the definitions of MQL and SQL
- a service provider and its customer that guarantees a certain output.
- your customer and business on how quality your product is.
- your marketing and sales team where you agree on what metrics matter most to your business.
The correct answer is:
- a service provider and its customer that guarantees a certain output.
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Sources: HubSpot Reporting Certification Course
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