Fill In The Blank: ____________ Is The Process Of Listening To Customer Feedback About Their Experience Using A Product Or Service, Sharing Results Within The Organization, And Interpreting Feedback To Improve Customer Experience And Retention.

  • Voice of the customer
  • Social listening
  • Inbound services
  • Customer personas

The correct answer is:

  • Voice of the customer

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Sources: HubSpot Inbound Course

To see all the questions and correct answers of the HubSpot Inbound Certification Exam, Click HereHubSpot Inbound Certification Answers.

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