Before asking your client questions about their business, it is best to tell them why you are asking the questions and the benefits because:
- it will help you appear more confident to the client and she will be more likely to give you truthful responses.
- it shows the client that you value their insight and partnership so that you can provide a tailored solution.
- it gives the client the opportunity to decide if she needs to gather more information before answering your questions.
- you do not want the client to feel as though you are wasting her time.
The correct answer is:
- it shows the client that you value their insight and partnership so that you can provide a tailored solution.
CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT)
Sources: Google Digital Sales Certification Course
To see all the questions and correct answers of the Google Digital Sales Certification Exam, Click Here – Google Digital Sales Certification Answers.
