True Or False? Every Customer Has To Have A Fantastic Experience In Order For Your Company’s Flywheel To Accelerate.

True – Even a single unhappy customer will scare away potential customers, so you need to hold your teams to a standard of pleasing every single customer they work with.
True – If you aren’t providing a flawless customer experience to every one of your customers, you aren’t operating a flywheel company.
False – Not all customers are going to be happy all the time, but your flywheel can counteract their unhappiness by increasing the total size of your customer base.
False – Some customers are inherently difficult to work with, but thinking of your company as a flywheel will encourage your teams to provide as good of an experience as possible even to your most difficult customers.

True — even a single unhappy customer will scare away potential customers, so you need to hold your teams to a standard of pleasing every single customer they work with.
True — if you aren’t providing a flawless customer experience to every one of your customers, you aren’t operating a flywheel company.
False — not all customers are going to be happy all the time, but your flywheel can counteract their unhappiness by increasing the total size of your customer base.
False — thinking of your company as a flywheel will encourage your teams to provide as good of an experience as possible, even to your most difficult customers.

The correct answer is:

False – Some customers are inherently difficult to work with, but thinking of your company as a flywheel will encourage your teams to provide as good of an experience as possible even to your most difficult customers.

False — thinking of your company as a flywheel will encourage your teams to provide as good of an experience as possible, even to your most difficult customers.

To see all the questions and correct answers of the HubSpot Inbound Certification Exam, Click Here – HubSpot Inbound Certification Answers.