When Should You Focus On Delighting People?

  • From the very first moment someone interacts with your business
  • From the moment they become a customer to delight them into promoters
  • At the beginning of the sales process
  • After they have used your product or service

The correct answer is:

  • From the very first moment someone interacts with your business

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Sources: HubSpot Inbound Course

To see all the questions and correct answers of the HubSpot Inbound Certification Exam, Click HereHubSpot Inbound Certification Answers.

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