What Element Of A Crisis Management Plan Defines The Process That Should Unfold Once An Issue Or Crisis Is Identified? Hint: It Also Includes Information About Team Members Who Should Be Engaged, When To Pause Publishing Activities, And Who Decides When A Crisis Is Over And Normal Social Media Operations Can Resume?

  • Conditional (“If-Then”) Branches
  • Decision Tree
  • Venn Diagram
  • None of these
  • Flow Chart
  • Hypothetical Imperatives

The correct answer is:

  • Decision Tree

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Sources: Hootsuite Social Marketing Course

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